E02236 DISP. CENTERF. MINI1/st
157200040 DISP. METAL MINI WHITE M11/st
15495325 DISP. PLAST. GREY KATRIN S1/st
157558008 DISP. PLASTIC MINI BK M11/st
157558000 DISP. PLASTIC MINI WH M11/st
112112 CENTERFEED ROLL MINI WHITE12/fp
157120123 CENTERF. ROLL TORK UNI MINI M111/fp
157101221 CENTERF. ROLL TORK ADV 2P M211/fp
15444825 CENTERFEED ROLL KATRIN S12/fp
15447521 CENTERFEED ROLL KATRIN S PLUS12/fp
N44088 CENTERFEED ROLL LOTUS MINI PLU12/fp
N44089 TORKPAPPER MINI STANDARD 1L.*12/fp
WHO CAN SHOP AT TINGSTAD?
Tingstad targets companies and organisations. As a customer you are therefore required to have a company/organisation/VAT number.
HOW DO I FIND YOUR MOBILE SITE?
If you are browsing Tingstad.se on a mobile devise you are automatically directed to our mobile site. You can also reach it at m.tingstad.se/en.
WHAT IS THE PHONE NUMBER TO CUSTOMER SERVICE?
You can reach our customer service at +46 (0)31 7072000 (or via our chat).
WHAT ARE THE OPENING HOUERS FOR YOUR SORES?
For updated information regarding our opening houers, please click her.
I would like to shop via your web-shop, what do I need to do?
- If you already are a customer but never have used our web-shop before, we recommend you to fill out “I am a customer and I want to start to shop online”-form. You will find it here.
- If you are not a customer, we recommend you to fill out the “Be Our Customer”-form on our web-page.
A user-name and password will then be created for you, which will allow you to shop online.
How do I place an order online?
We have tried to gather relevant information (such as how to navigate on our site, place an order, create personal shopping-lists etc.) in the brochure “5 simple steps to shop online”. You will find it here.
I have forgotten my pass-word / my password does not work, what do I do?
Fill in the form"forgotten password" under "Help" or click here. You can also contact us via the chat.
Where do I find my price-list, favourite articles and bought articles?
You will find all you personal-lists under “My Lists”. Please not that you need to be logged on with your user name and password in order for these to be visible.
How do I change my delivery address?
To change, ad, or remove a delivery address you need to contact our customer service or your sales person.
When do I receive the goods I ordered?
The delivery time varies depending on where the goods should be delivered to. Normally the following conditions apply:
- Customers within the Gothenburg-area who places an order before 2 pm can expect to have their goods the following day.
- Customers outside the Gothenburg-area, who are situated south of Gävle, and places an order before 12.am can expect to have their goods the following day.
- Customers north of Gävle need to place their order 2 days before their desired delivery date.
I NEED TO RETURN MY DELIVERED GOODS, WHAT DO I NEED TO DO?
Please note that the number of days refers to working days and that these could be subject to changes due to e.g. bank holidays etc. Call our customer service to book a return order. A chauffeur will come and collect the goods and also bring a return form that you will need to fill out. you will be charged a return cost that varies depending on the amount of goods that you send back. if the cause of the return is due to a mistake made by Tingstad no extra cost vill be charged.
Note that all packages and boxes must be unopened in order for them to be accepted tosend in return.
I recently placed an order, would it be possible to ad products to that order?
The possibility to ad products to an order that already has been made depends on the status of the order. If your order is being processed or already has been packed it is to late to make any additions. To find out the status of your particular order please contact our customer service.
I cannot se any prices when I look online, why?
In order to see our prices on all our products you need to be logged on with your user name and password.
Are the prices shown on your web-page with or without VAT?
All prices shown online are without VAT.
Welcome to Tingstads live-chat! Unfortunately we are closed. You have the opportunity to talk to a call center assistens between 08.00 am and 4.30 pm weekdays.
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